We greatly value the insights from our community, and your feedback has provided us with valuable perspectives that we may not have fully considered. I wanted to take a moment to offer some additional context and transparency behind our decision:
- FRXTray.exe has served as a utility that has been instrumental in various scenarios. However, in order to maintain compliance with evolving accessibility standards, it requires significant UI and accessibility updates. Our dedicated team, while small, strives to allocate resources effectively to drive impactful improvements across our product ecosystem.
- The usage and value of this utility has been multifaceted, contributing to some conflicting reports from our customers. We've observed that some customers rely on FRXTray as a log viewer yet grapple with concerns about its I/O load. Simultaneously, it has been utilized to check if a user's profile is mounted, though feedback suggests that not all users wish to have insights into FSLogix. Furthermore, we've identified discrepancies in the system data, such as disk space, that FRXTray presents in comparison to other system components.
- Recognizing these complexities, we've made strategic decisions in our roadmap. Our priority lies in enhancing the Windows Event Log system with improved events, effectively rendering the traditional text-based log files less essential.
We invite those of you who have depended on this utility to share your experiences and insights with us:
- What aspects of the utility have you found valuable?
- How do you envision us enhancing its functionality?
- Would you support the idea of conducting a dedicated feedback survey for this utility?
Your input will influence our direction moving forward. We are committed to making decisions that benefit the broader community and provide the most value to our customers.
Thank you for your passionate participation in our community.