Exploring the use cases of payloadless packages in Microsoft Intune for macOS

Deploying payloadless packages can be incredibly useful, particularly for enabling users to perform actions through the Company Portal, such as "resetting Teams," "uninstalling and reinstalling Office," or even simple tasks like "reindexing Spotlight." However, I have faced challenges utilizing this feature effectively for our users. The status displayed to users can often be inaccurate, and at times, the package execution appears to hang, likely due to detection rules interfering with the deployment of PKG files.

Additionally, I would appreciate a feature that allows renaming the install/reinstall button in the Company Portal. In addition, when the status is "Pending," users are instructed to check the Applications directory, which can be misleading when you don't install something in the Apps folder.

Despite these minor issues, I believe that once resolved, the benefits of deploying payloadless packages will be significant. Thank you for this informative article!