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What's the difference between a personal Microsoft account and a work or school account?

SoniaCuff's avatar
SoniaCuff
Icon for Microsoft rankMicrosoft
Mar 29, 2021
Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. In this article, we'll explore the differences between Azure Active Directory and Mi...
Updated Mar 29, 2021
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Sonia Cuff
oldduke62's avatar
oldduke62
Copper Contributor
Jun 30, 2023

several years ago, I created 2 personal accounts.  One truly personal, and a second associated with my  work email (this in order to keep personal and business separate). Subsequently, my work environment changed to Azure with that same email.  As a result, I get login errors for my work account with a message that there are two accounts with the same email address.

Note: for this message I had to logon with my TRUE personal account...I could not comment on this page with the conflicting user ID's.

I do NOT need to preserve ANYTHING from non-work account.

How can I go about DELETING that personal account, or otherwise changing the email address so that there are no more conflicts.