I use BingAI multiple times per/hour. I am just a regular user, no enterprise here. One man entrepreneur. I deal with folks that only have regular Microsoft Accounts, and Consumer versions of MS365.
THESE FOLKS NEED CO-PILOT. But they need to ask questions specific to the app they use and not receive web searched results. They deserve direct answers from the folks that make the software they are using that's YOU Microsoft. Co-Pilot is and should be the answer to the question I hear so often from Consumer users. "Why didn't this thing come with a user Manual?"
Co-pilot should be able to recognize the app that is next to it and on the screen, and give direct answers based on the version of the app they are using, not web sourced stuff that is often off the mark.
I was excited to ask Co-Pilot about some things in the version of Outlook that I was currently using (The NEW Outlook) only to get prompts to launch the Desktop version, the one that I no longer use.
I hope you guys are working to incorporate the "user manual" into Co-Pilot that is aware enough to know the version of the software that user is using. For the folks that purchase your apps, they need it, they deserve it, and they have not been able pick up the phone to ask those questions for years now really.
Time for you guys to double down on Consumers and Mainstreet U.S.A. office users. Don't miss this opportunity please. You're off to a good start, I'll give it time to mature. And I hope in the not-too-distant future, it will recognize the correct version of the software I am using and other nuances.
JF