MicrosoftSally is on project teams A and B.
Hank is on project teams A and B and C.
Sally and Hank are not PM experts.
John leads project A, Lori leads project B, and Sue leads project C.
John likes to use Planner.
Lori likes to use Project.
Sue doesn't have a Project license and likes to use OneNote.
Sally gets notices from John to use Planner and gets notices from Lori to use Project.
Hank gets the same requests as Sally, and also gets requests from Sue to go update the OneNote page.
Sally and Hank are in a constant state of confusion as team members, because they can never remember which task process belongs to which project and which project lead, and worse, it will probably change the next time work starts with a new project lead.
This situation is stifling and does not build confidence amongst the team members that Microsoft products are mature enough to provide an enterprise solution for the management of project tasks.
