Get AI ready: What we’ve learned building AI competency at Microsoft

Like many organizations around the world, at Microsoft we’re constantly exploring ways to put AI to work—discovering how it can benefit our customers and partners, our workforce, and our business. One of our key findings is that AI skills and fluency are critical for making the most of this powerful technology. So organizations that provide their team members (technical and non-technical alike) with opportunities to cultivate and practice AI skills and fluency are building a solid foundation for the future, setting themselves up to lead in the AI era, and laying the groundwork to deliver incredible value for their customers. 

Microsoft Worldwide Learning Corporate Vice President Jeana Jorgensen understands this. She’s dedicated to inspiring and encouraging learners everywhere to build their digital skills so they can thrive in the era of AI. With her depth of knowledge and experience in this field, she recognizes that it can be challenging to plan modern and effective AI skill-building programs, that every organization’s path is unique, and that blueprints for successful AI training initiatives are scarce. Yet she has also witnessed firsthand that when new AI skills become daily habits, learners are more confident and empowered to achieve remarkable results—for themselves and for the business—and that this begins with training. In her blog post, Accelerate employee AI skilling: Insights from Microsoft, Jeana shares her insights about our internal employee skill-building initiatives. She offers practical ideas for skilling up your organization as you capitalize on the benefits of AI to support your employees and customers, create business value and growth, and foster innovation. 

For actionable approaches to AI learning, Jeana recommends our new e-book, 10 Best Practices to Accelerate Your Employees’ AI Skills. This e-book offers detailed guidance to support you in implementing innovative and effective AI skill-building programs for the many roles and proficiency levels at your organization. It explores helpful perspectives, best practices, and key takeaways from our experience as the first users of Microsoft’s AI apps and services and as creators and implementers of our own learning programs. The e-book points out that “those who effectively prepare their teams will be well-positioned to lead with AI,” and it shines a light on some of the best ways that we’ve found to develop and carry out crucial AI training initiatives. From establishing the foundations and making learning fun to setting guidelines for responsible use and working with existing resources, the e-book provides practical tips and principles for setting up your internal training programs to help launch your organization’s AI transformation. Discover more useful guidance in 10 Best Practices to Accelerate Your Employees’ AI Skills.