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Microsoft Teams Blog
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Use Microsoft Teams Rooms as an Interactive Whiteboard Device

Michael Tressler's avatar
Michael Tressler
Icon for Microsoft rankMicrosoft
Apr 08, 2020
Microsoft Teams Rooms helps to transform meeting spaces ranging from small huddle areas to large conference rooms with a rich, collaborative Teams experience that's simple to use, deploy, and manage....
Updated Jan 26, 2021
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Fazworld's avatar
Fazworld
Copper Contributor
Jun 03, 2022

We have gotten our Poly MTR setup across the campus and MS Whiteboard has worked successfully per Nick’s comment above. However last week this stopped working. I’m now getting this error:

 

“ whiteboard not available on this device. A whiteboard is being shared, but your device does not currently support sharing within a teams meeting”

 

We have verified no blocks on our FW. When we use the Microsoft room account on another device and not the MTR PC it works. This appears to be a Poly issue. Has anyone seen this before?