MicrosoftHi,
Thank you for the information.
I have a few questions regarding the “mute for network” feature in Viva Engage:
Public Communities: As an admin, if I use the “mute for network” feature for a public community, will this prevent non-members from receiving updates about conversations in this community? For example, in a public community with 20 members, will the rest of the company stop receiving updates about its conversations?
Private Communities: How does the “mute for network” feature affect already private communities? Specifically, can I mute notifications for the members of a private community and override their individual notification settings?
Thank you for your assistance!
MicrosoftHi alexanderbackx, sorry for the delay in response here.
Can you please define what you mean by "notifications"? In general, communities don't send notifications to users by default, unless it's the email digests that are available across the whole network to every user. Users can subscribe to notifications from their communities, but it's not something set by default or centrally controlled.
For public communities: Muting the community means its content does not show in the Home Feed or email digests for folks who are not a member of the community. Non-members can get notifications if they're tagged in the post regardless of community mute status, so consider that aspect.
For private communities: We find that organizations usually choose to mute public communities over private communities. Private communities by nature can only show content to members.
