MicrosoftBraeden_Petruk_MSFT and Robert_Cunningham
First of thanks for releasing this preview feature. It has been urgently needed at my org. I did a test deployment last night through jamf to my mac. The application installed successfully but when I click the sign in button nothing happens. I am a full admin, the device is supervise managed by jamf, and it is intune enrolled for compliance (jamf/intune integration).
I have tried reinstalling the app and clearing settings with "defaults delete com.microsoft.universalprintmac". No change.
I don't see anything relevant in ~/Library/Group Containers/UBF8T346G9.com.microsoft.universalprintmac/Library/Caches/log.txt
When I monitor logs at ~/Library/Group Containers/UBF8T346G9.com.microsoft.universalprintmac/Library/Caches/log.txt with console, after I hit the sign in button in universal print I see the following:
error 13:13:41.217991-0500 cfprefsd Couldn't open parent path due to [2: No such file or directory]
error 13:13:41.218892-0500 Universal Print cannot open file at line 49295 of [1b37c146ee]
error 13:13:41.218911-0500 Universal Print os_unix.c:49295: (2) open(/private/var/db/DetachedSignatures) - No such file or directory
error 13:13:41.219069-0500 Universal Print API call with invalid database connection pointer
error 13:13:41.219089-0500 Universal Print misuse at line 186073 of [1b37c146ee]
error 13:13:41.220005-0500 Universal Print API call with invalid database connection pointer
error 13:13:41.220226-0500 Universal Print misuse at line 186073 of [1b37c146ee]
fault 13:13:41.220372-0500 Universal Print __delegate_identifier__:Performance Diagnostics__:::____message__:This method should not be called on the main thread as it may lead to UI unresponsiveness.
fault 13:13:41.221795-0500 Universal Print __delegate_identifier__:Performance Diagnostics__:::____message__:This method should not be called on the main thread as it may lead to UI unresponsiveness.
fault 13:13:41.224905-0500 Universal Print __delegate_identifier__:Performance Diagnostics__:::____message__:This method should not be called on the main thread as it may lead to UI unresponsiveness.
fault 13:13:41.225814-0500 Universal Print __delegate_identifier__:Performance Diagnostics__:::____message__:This method should not be called on the main thread as it may lead to UI unresponsiveness.
error 13:13:41.226099-0500 SystemUIServer Failed to refresh menu extra items. Error: Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"
error 13:13:41.234086-0500 Universal Print API call with invalid database connection pointer
error 13:13:41.235130-0500 Universal Print misuse at line 186073 of [1b37c146ee]
Any thoughts? I am unable to open a ticket in my azure admin portal including the logs as we have a nested azure account under an MSP that used to run our IT department. We are currently in the process of separating from them as we have built our internal IT team.
Thanks!
