Editor's note 3.11.2025 – This blog applies only to the Windows App replacement of the Remote Desktop app downloaded from the Microsoft Store. It does not apply to the Remote Desktop client standalone installer (MSI), which can be downloaded from Download and install the Remote Desktop client for Windows (MSI).
Starting May 27, 2025, the Remote Desktop app for Windows from the Microsoft Store will no longer be supported or available for download and installation. Users must transition to Windows App to ensure continued access to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box.
Windows App provides several improvements over the Remote Desktop app for Windows, including:
- Unified access to multiple Windows services, including Cloud PCs and virtual desktops from a single, streamlined interface.
- Customizable home screens, multimonitor support, and dynamic display resolutions.
Enhanced remote work experiences with features such as device redirection, Microsoft Teams optimizations, and easy account switching. Connections to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box via the Remote Desktop app from the Microsoft Store will be blocked after May 27, 2025. For all other users, the Remote Desktop app will no longer be supported.
Prepare for the transition
Windows 365, Azure Virtual Desktop, and Microsoft Dev Box users:
- Get started: Review the get started guide for more information on each platform.
- Download Windows App: Windows App can be downloaded from the Microsoft Store or directly from What's new in Windows App.
Remote desktop users: Users connecting to remote desktops from the Remote Desktop app should use Remote Desktop Connection until support for this connection type is available in Windows App.
Remote Desktop Services users: Users connecting to Remote Desktop Services from the Remote Desktop app should use RemoteApp and Desktop Connection until support for this connection type is available in Windows App.
Known issues: To understand if there are current feature gaps that may create challenges for migrating to Windows App, review Known issues and limitations of Windows App. Be sure to check this list over time as the feature gaps will be resolved.
Uninstall the Remote Desktop app: For uninstallation methods that align with how you manage your apps, visit our Uninstall your apps and Remove Apps documentation.
IT administrators can help prepare their organizations by encouraging users of Remote Desktop app for Windows to start their transition to Windows App, and by updating internal resources such as user guidance, help desk documentation, and administrative materials, as needed.
Continue the conversation. Find best practices. Bookmark the Windows Tech Community, then follow us @MSWindowsITPro on X and on LinkedIn. Looking for support? Visit Windows on Microsoft Q&A.
Updated Mar 12, 2025
Version 8.0Hilary_Braun
Microsoft
Joined December 08, 2021
Windows IT Pro Blog
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