Forum Discussion

les_lockett's avatar
les_lockett
Copper Contributor
Feb 13, 2025
Solved

Access Issues with Windows 11 24H2

I am starting to experience issues with using Access (Microsoft® Access® for Microsoft 365 MSO (Version 2501 Build 16.0.18429.20132) 64-bit), that I have never encountered before.  My windows version...
access
  • Karl_Donaubauer's avatar
    Karl_Donaubauer
    Feb 28, 2025

    Hi,

    The problem should be fixed by the update KB5052093. We have updated the AFo article.

    You can also find details in my reply from today in this Answers thread.

     

    BTW Funny: I couldn't post the link to the Microsoft KB article because I got this message, stating that parts of the link are not permitted:


    Servus
    Karl
    ****************
    Access DevCon April 10+11, 2025
    Access Forever  News

Karl_Donaubauer's avatar
Karl_Donaubauer
MVP
Feb 17, 2025

Hi Les,

Your wrote:

using Access (Microsoft® Access® for Microsoft 365 MSO (Version 2501 Build 16.0.18429.20132) 64-bit)

 

This information looks like taken from the About Access dialog. Please do NOT take the build number from there as it is not always updated.

Instead we need the build number that you see directly in the File - Account dialog. This may be the same 18429.20132 or the newer 18429.20158, which could make a difference regarding the affected build or even the causing update.

In either case, it would be interesting if you could go back 1 build using the easy command line method explained in this article and see if the problem is still there or goes away.

Another test would be if the problem goes away when you change the external monitor from "Extended" to "Duplicate".

Servus
Karl
****************
Access Forever, News, DevCon
Access-Entwickler-Konferenz AEK

les_lockett's avatar
les_lockett
Copper Contributor
Feb 17, 2025

Hi Karl

 

You are quite right, my version was from the About Access dialog box - I can't say what my version is on the File - Account dialog as I downgraded to an earlier version on Saturday.

I went back a version on Saturday using the ODT method.  I am now showing Build 18429.20158 in the File - Account dialog box.    However the issue is still occurring.  I did also put new cables to my monitors - this didn't solve the issue.

 

I changed my display setting to duplicate, and the problem no longer occurs.  It appears to work normally.

 

Thanks

Les

Resources