Forum Discussion
A little confused by multi-tenant organization and teams
I've recently set up a Multi Tenant Organization with two Tenants, and set a few users to sync between the two. They all show up correctly in the opposite tenant users list in the admin centre, th...
Try the following:
- Verify User Sync Settings: Ensure that user synchronization is properly configured in the Microsoft 365 admin center. Users should be synchronized as B2B collaboration users with a userType of "member". This is crucial for Teams functionality.
- Check Cross-Tenant Synchronization: Make sure cross-tenant synchronization is enabled in Microsoft Entra ID. This will automate the creation, updating, and deletion of B2B collaboration users across tenants.
- Add Users to Teams Chat: To add users to an existing Teams chat, follow these steps:
- Open the chat in Teams.
- Click on the "Add people" button at the top right of the chat window.
- Enter the names or email addresses of the users you want to add.
- Select the appropriate names and confirm to add them to the chat.
- Share Chat History: When adding users to a chat, you can choose how much of the chat history to share with them. Make sure to select the appropriate option so they can see the relevant history.
- Check Permissions: Ensure that the users have the necessary permissions to join the chat and access the shared resources.
