Admin acces

Please consider below:

• Verify Ownership of the Tenant:
  • Microsoft requires proof that your organization owns the tenant. Gather documents such as:
    • The domain registration details (e.g., WHOIS records).
    • Billing information for the Office 365 subscription.
    • Any other proof of ownership, such as invoices or purchase orders.
• Contact Microsoft Support:
  • Reach out to Microsoft Support again and explain the situation. Provide the ownership documents mentioned above.
  • Use the Microsoft 365 Admin Support page to create a support ticket. If you cannot log in, use the Global Customer Service Phone Numbers to contact Microsoft directly.
• DNS Verification:
  • If you have access to the domain's DNS settings, you can verify ownership by adding a TXT record provided by Microsoft. This is a common method to prove control over the domain associated with the tenant.
• Escalate the Issue:
  • If initial support attempts fail, request to escalate the issue to a higher-level support team. Be persistent and provide all necessary documentation.
• Legal or IT Assistance:
  • If the above steps do not work, consider involving your legal or IT team to formally address the issue with Microsoft.