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Suleyman Ali's avatar
Suleyman Ali
Iron Contributor
Oct 27, 2022
Solved

Exception of type 'Microsoft.Online.BOX.Util.Exceptions.InternalException' was thrown.

when we are trying to edit a users mailbox using the office admin center, we are getting   Exception of type 'Microsoft.Online.BOX.Util.Exceptions.InternalException' was thrown.   e.g. turning on...
  • Suleyman Ali's avatar
    Suleyman Ali
    Oct 28, 2022
    ok, we found out that some admin tried to make the whole tenant secure by creating roles and editing the current roles.

    in EAC, under roles, organization management role was stripped to practically view (like global admin reader role).

    after that, sll was ok again

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