Forum Discussion
Exchange changes not propagating back to 365, but only for one account
So, I have a Tenant where, for reasons known only to previous admins, when company rebranding occurred, rather than setting up the new email addresses as aliases on the existing user mailboxes, a new...
A bit hard to follow with all the "helpful" redactions from the forum software, but let's give it a try. First thing that comes to mind is to check the UPN of the user - there is a "hidden" email address policy in ExO that requires at least one email address to match the UPN value, be it primary or secondary one. Apart from that, check for any sync errors in AAD Connect/Cloud Sync, and verify that the deletion is correctly reflected on the object in the Metaverse. If everything seems fine therein, the issue might be on MS side, a support case won't hurt.
What are the redactions? I didn't use any real domains or user names so there is nothing really to redact, but I guess the forum software doesn't know the difference?
