Forum Discussion
Solved
Mail Flow Rule (Transport Rule) Name Missing In Quarantine Details
Since August 2, around 5:00 AM Microsoft stopped showing the name of the Mail Flow Rule (Transport Rule) responsible for quarantined emails in the Policy Name field. It now only shows the name of the...
- Run a message trace, you should see the Transport rule reflected in the (detailed) output. It's not going to help you with the UI change of course... for that best submit Feedback in the portal.
Run a message trace, you should see the Transport rule reflected in the (detailed) output. It's not going to help you with the UI change of course... for that best submit Feedback in the portal.
- Thank you! The Message Trace did indeed show the Transport Rule name in Details, but I couldn't query it. However, via Message Trace I got into Explorer and in there I am able to query messages using the Transport Rule Name. This allows me to see what emails have been quarantined and which Transport Rule was responsible for it. Unfortunately, it doesn't fix the UI and in case of a false positive I still have to go to quarantine and find the message there to release it, but at least it is better than blind guessing.
I did open a ticket with Microsoft, but they basically told me that Transport Rule Names don't show in the quarantine details, even though I sent them a screenshot showing clearly that it did.
