Forum Discussion
Lefty
Jan 17, 2025Copper Contributor
Mismatch between exchange recipients list and mailboxes set up in 365 Admin?
I'm a little new to 365 administration, so please excuse me if I am being a little thick here. I am looking at a 365 Tenant, there are around 100 licensed users (and therefore around 100 mailboxes a...
LukeRebirth
Jan 20, 2025Copper Contributor
Hi Lefty, I have the same or at least a similar error, where I can only see 40 out of over 300 user and shared mailboxes in no particular order.
I am currently assuming that it is just a appearance error from the Exchange Online Admin Center as it is displayed correctly in the incognito browser and via other browsers with the same login data.
Can you successfully search for the other mailboxes in the Exchange Admin Center?
- MurofJan 29, 2025Copper Contributor
I have the same problem too. I can only see 40 mailboxes in the Exchange Admin view, but can see all users in O365 Admin. I can find the users by searching for them. I only noticed this a couple of days ago.
If I use Google Chrome I can see all the mailboxes, but using Microsoft Edge I can only see 40. I have tried to clear out the cache etc but it doesn't make a difference. Even logging in a another user with admin permissions gives the same result.
- MurofFeb 04, 2025Copper Contributor
Just wanted to clarify that it did work in Google Chrome for a while, but stopped working once the browser was closed and restarted. Now I can still only see 40 mailboxes again in the main view.
- LeftyJan 21, 2025Copper Contributor
Hi Luke,
Yes, searches work fine, and one time I visited the page and it actually showed all the mailboxes (120 or so), but then later it went back to the 40.- LukeRebirthJan 22, 2025Copper Contributor
Hello Lefty,
Yes, it's not entirely clear to me how this happens, yesterday it worked for me but a colleague had the problem, today again only for me.
At the moment I don't think there are any productiv malfunction other than the fact that you can't find all the mailboxes by scrolling.