Forum Discussion
outlook 365 set categories in admin center possible?
Hello,
We're using Office 365 we have problems on multiple iMacs with the Outlook app. The colors of the categories sometimes disappear en sometimes different colors are suddenly popping up. It's happening on older iMac as on new ones as well. After a fresh install sometimes it works again for a while but then they'll start disappearing again. Very annoying and more people seem to have the same problem.
Now I want to set the categories in the office or exchange admin center, but I cannot find out where I could do this. Hopefully when we set the categories for the whole company, hopefully the problems won't come back again.
I think it might have something do also with delegated mailboxes but all people using them have all the rights.
We're using the legacy Outlook while the new Outlook does show only a very few of our IMAP folders
Hopefull you can help us out here, thanks!
Happy New Year JJTS1000,
Did you tried to create categories for the mailbox with the issue via OWA?
Hope this helps 😊
Today I've tested the new outlook on our iMac's again and from now on all our IMAP folders are visible. When I change the catergories for all the (shared) mailbox all the other employees can use them, even the ones on Windows.
On the New Outlook on Windows unfortunately you cannot add shared mailboxes to your favorites, or view all the inboxes at once like on the iMAC.
Still we'd really prefer to manage the categories in the EAC, so only the admin can change them.
So for now it's solved ;)
Can someone help us out here?
It's really strange while when I choose to change the categories I see different options then when selecting categories.
Somehow it seems that this is controlled centrally but we cannot find out where.
I've added printscreens of selecting the categories and when editing the categories.
