Forum Discussion
SharePoint Online - new usage reports not populating
Hi Guys, Just saw Anne Michels' post on the new usage reports in O365. In particular the SPOnline bits. And while I get the summary graph on the Usage Reports homepage: I'm not seeing an...
OK, so I've been back and forth with support and it turns out, only Team Sites, Personal Sites and Group Sites (aka Team sites) are supported for the usage reporting.
What a waste of time! They've excluded all the other site types, which is just nuts. Why give stats on O365, only to exclude a potentially significant portion of the activity?
I see they've just anounced a invitation only preview of a usage reporting content pack for PowerBI (I've applied), but I bet it has the same restriction.
FYI 90% of the content on our site is based on Project sites or a custom site template derived from a Project site.
Should we be abondoning all site templates other than Team Sites? What's the plan here MS? You're making it harder and harder for IT Pros to deliver services on your products!
</rant>
Anne Michels
Microsoft
MicrosoftHi Craig,
thanks for letting us know. This is not expected and I've shared it with our engineering team. It's the first time I hear about this issue so could I also ask you to open a support ticket?
Thanks,
Anne
Thanks for the response Anne.
I've logged a call and apparently an engineer is going to call me back.
Though I've also recieved an email, telling me that an onboarding expert from the FastTrack team is going to email me...
The race is on for the right person to make contact...
Thanks
Craig
- Anne Michels
:-)
Thanks for the update, Craig. Please keep me posted.
Anne
- Hey Anne,
just had two calls from the right support people. Apparently it's still being rolled out and all their own test tenants show the same issue.
So they've asked me to wait until Monday and see if it still isn't showing up. If not, they'll escalate at that point.
Thanks
Craig
