Forum Discussion
USB security key MFA prompt does not work on any app like Teams or Outlook, only via webbrowser
I have this issue on every computer or device I use. I use MFA and I'm a Global Admin. I ONLY have USB keys as my security method and have 3 added. If I'm using Chrome, Edge, any browser and ge...
Dear psychobunny83,
I wanted to let you know that I'm also facing the same problem you described with the USB security key MFA prompt not working on various devices and environments. I can confirm that the issue occurs on my NUC11PHKi7, VMware Horizon client on zero clients, and MacBook Air with an M1 chip.
It's frustrating to encounter this problem across different devices and platforms, indicating that it might be related to the Microsoft 365 environment or settings rather than a specific device or operating system issue. USB security key authentication for desktop applications like Teams and Outlook should ideally work seamlessly across different platforms, but it seems to encounter obstacles in our case.
I hope that together we can find a resolution to this USB security key MFA prompt issue. Let's keep each other updated on any progress we make or solutions we discover along the way.
Best regards,
Bryan EL ALAMI
I wanted to let you know that I'm also facing the same problem you described with the USB security key MFA prompt not working on various devices and environments. I can confirm that the issue occurs on my NUC11PHKi7, VMware Horizon client on zero clients, and MacBook Air with an M1 chip.
It's frustrating to encounter this problem across different devices and platforms, indicating that it might be related to the Microsoft 365 environment or settings rather than a specific device or operating system issue. USB security key authentication for desktop applications like Teams and Outlook should ideally work seamlessly across different platforms, but it seems to encounter obstacles in our case.
I hope that together we can find a resolution to this USB security key MFA prompt issue. Let's keep each other updated on any progress we make or solutions we discover along the way.
Best regards,
Bryan EL ALAMI
belalami1242 has some solution been found, we also have same issues with office 2016 and Teams app
Anil Kumar Kundeti Have any solutions been found? Our company ordered these for all employees...and we are having the same trouble with the desktop apps
