Forum Discussion
USB security key MFA prompt does not work on any app like Teams or Outlook, only via webbrowser
I have this issue on every computer or device I use. I use MFA and I'm a Global Admin. I ONLY have USB keys as my security method and have 3 added. If I'm using Chrome, Edge, any browser and ge...
Algorubal No I didn't, the only solution was to stop using USB keys and use the annoying Authenticator app. I also had to use conditional access to have it prompt me less frequently than I'd like just due to the inconvenience of the app (my phone is never with me or always dead). Very annoying, instead of fixing it, Microsoft would rather have people disable MFA. I haven't tried it in forever as we got rid of the USB keys forever ago due to this.
If you want to use an authentication app solution but don't always have your phone with you there is a possible compromise solution. Instead of using Microsoft Authenticator you can use Google Authenticator (there is an option when registering the app). The reason I say this option can be used without a mobile is that instead of using the QR code with an authentication app you can use the QR code to program a programmable token (using an NFC programmer connected to your USB port on your PC, or using an NFC enabled mobile). Once programmed programmable tokens (such as SafeID /DIamond) will act direct replacement for the authentication app (as they are self-contained devices) and you will be able to authenticate even if you don't have your phone with you (or the phone battery is dead).
