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GCale's avatar
GCale
Copper Contributor
Feb 08, 2024

Viva Goals Creat Teams Bulk Upload fails, but no details

I am trying to upload a file to use the Bulk-Import feature on Viva Goals Team creation.

  • I downloaded the template, added my info (including the required columns, fewer than 200 records), did not reformat or delete anything.

  • I upload the file. The preview shows a correct slice of data, so it shows it can read the file.

  • But three times now after several minutes, there is an error returned and zero teams created.

  • When I download the report to see details, there are no additional details beyond "Failed". No error messages.

Because of this, I don't know what to change in order to successfully upload. I've successfully used the OKR uploads in the past, as well as the Team upload. But now I'm not sure how to proceed.

 

I am using a Windows/Dell PC, Firefox browser, Windows 11 OS.

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      • JulieMorris's avatar
        JulieMorris
        Icon for Microsoft rankMicrosoft
        Feb 23, 2024

        Hi GCale great timing! I just heard back from product this morning and they need to work with you directly to see what's going wrong for you and why you're getting these funny errors. Can you file a ticket at https://admin.microsoft.com/? They are looking out for you to work on your issues. Thanks! 

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