Forum Discussion
Unable to raise a support ticket on behalf on the customer
We currently have a customer who removed the CSP onwer role from their Azure tenant.
with the current situation, since the customer already removed the role, we are unable to raise a support ticket on their behalf . Can the customer raise the support ticket on their own in this scenario? How do we re-establish the owner role again?
- JillArmourMicrosoft
Community Manager
Edjr12 I am trying to find out some information around this as it's not my area of expertise. I will try!
- JillArmourMicrosoft
Edjr12 I have recieved the following message from the support team:
Yes, Customer can submit support ticket via the link given below
Get help and contact support in Partner Center - Partner Center | Microsoft Learn
Please request the partner to review how to contact support available on this link and choose the topic that most closely resembles the issue they are experiencing.
I hope that helps?
