Submitting Customer Success Stories for Content and Collaboration

Hi,

We are Microsoft Partners located in Vancouver BC, we would like contact a Marketing Team that can help us to post our customer success stories in the following two sites:

https://partner.microsoft.com/hu-hu/connect/case-studies#/

https://customers.microsoft.com/en-us/home?sq=&ff=&p=0

We were asked by our account manager to fill out the form below and we submitted our info multiple times this year, however we have not been contacted and it has been a year already, here is the link, the account manager has not provided further options:

Share your story about building for impact (microsoft.com)

We also created a ticket support request for Marketing and a Marketplace Rewards Engagement Manager contacted us, gave us a presentation about partner benefits and how to create professional success stories, but he still did not answer our question about how to submit a customer success story for the two sites mentioned above.

I called our local office in Vancouver, but it appears to be connected to a generic US based technical support team, they get quite frustrated because I do not have a ticket number and my inquiry is not technical, however it is the only number I could find and when I did reach someone they provided a number to the Marketing Team, however  it leads back to the technical support line. 

Can someone provide more information about this topic? Thank you.