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ATP sensor install fails 0x80070643
I am trying to install ATP sensor to all DCS, Federations, CS, and EntraSync servers. All is well on about 70% of them. However I get this failure on many: During installation, I can see bot...
Hi,
Can you check the steps I will forward? I believe it will be useful in reaching a solution.
Check for Pending Updates and Restart:
Ensure that the server has no pending Windows Updates. Sometimes, pending updates or a required restart can interfere with installations.
Restart the server to clear any temporary issues and try the installation again.
Verify .NET Framework Version:
ATP Sensor installation may require a specific .NET Framework version. Ensure the server has the latest .NET Framework installed (ideally, version 4.7.2 or later).
You can download the latest .NET Framework from the Microsoft website
Ensure Sufficient Permissions:
Verify that the account used to install the ATP sensor has administrator privileges on the server.
Also, ensure that the account has permission to write to the required directories and access necessary registry entries.
Check Microsoft Defender for Identity Sensor Requirements:
Ensure the server meets all prerequisites for installing the ATP sensor. Check if there are specific role or feature requirements, such as certain Windows services or firewall settings.
Disable Anti-Virus/Third-Party Security Software Temporarily:
If there is any third-party antivirus or security software, try temporarily disabling it. Sometimes, security software interferes with the ATP installation by blocking files or processes.
Check the Logs for More Details:
Click on the View Logs option during installation failure to get more information about why the installation is failing.
Logs can often indicate a specific dependency or permission issue that may need to be addressed.
Clear the Software Distribution Folder:
Sometimes, clearing the Software Distribution folder can resolve installation issues.
To do this:
Stop the Windows Update service by running net stop wuauserv in Command Prompt (as administrator).
Go to C:\Windows\SoftwareDistribution and delete the contents of the folder.
Start the Windows Update service again by running net start wuauserv.
Reinstall ATP Sensor as Administrator:
Try running the installer with elevated privileges (right-click and select Run as administrator).
These steps should help in troubleshooting the installation failure.
Best Regards,
Ali Koc
