Forum Discussion
ryan666
Oct 10, 2024Copper Contributor
ATP sensor install fails 0x80070643
I am trying to install ATP sensor to all DCS, Federations, CS, and EntraSync servers. All is well on about 70% of them. However I get this failure on many: During installation, I can see bot...
RyanP1895
Nov 07, 2024Copper Contributor
Sorry about that. Its difficult to know which log is which. The file name of that log I posted is:
Azure Advanced Threat Protection Sensor_20241106073833.log
Thats not the sensor log?
The other logs in that folder are:
Azure Advanced Threat Protection Sensor_20241106073833_000_MsiPackage.log
Microsoft.Tri.Sensor.Deployment.Deployer_20241106123941.log
Microsoft.Tri.Sensor.Updater-Errors.log
Is one of those the right one?
EliOfek
Microsoft
Nov 07, 2024Indeed a bit tricky.
Microsoft.Tri.Sensor.Updater-Errors.log -> we need this one for sure.
Also, if you find:
Microsoft.Tri.Sensor-Errors.log or Microsoft.Tri.Sensor.log then get them as well.
- RyanP1895Nov 08, 2024Copper Contributor
Hi, about the Microsoft.Tri.Sensor.Updater-Errors.log. This site wont let me post it:
Not sure why. There is nothing about "data" or "test-id" or "h1" in the logs .....
Can I pm it to you?
About the other logs, I dont see anything under C:\Users\<username>\AppData\Local\Temp. And no install folder because installation fails. Might there be another location?
- EliOfekNov 12, 2024
Microsoft
Sorry about that, this platform was recently updated, I guess there are a few glitches.
You can PM me in the platform sure.
Also, you can try to locate just the last errors in the log instead of the entire file.- RyanP1895Nov 12, 2024Copper Contributor
Its always the same error.
"Error PerformanceCounterLib System.InvalidOperationException: Category does not exist.
at CategorySample"From "Microsoft.Tri.Sensor.Updater-Errors.log"
2024-11-06 12:44:54.0481 Error PerformanceCounterLib System.InvalidOperationException: Category does not exist.
at CategorySample System.Diagnostics.PerformanceCounterLib.GetCategorySample(string machine, string category)
at string[] System.Diagnostics.PerformanceCounterCategory.GetCounterInstances(string categoryName, string machineName)
at new Microsoft.Tri.Infrastructure.MetricManager(IConfigurationManager configurationManager)
at object lambda_method(Closure, object[])
at object Autofac.Core.Activators.Reflection.ConstructorParameterBinding.Instantiate()
at void Microsoft.Tri.Infrastructure.ModuleManager.AddModules(Type[] moduleTypes)
at ModuleManager Microsoft.Tri.Sensor.Updater.SensorUpdaterService.CreateModuleManager()
at async Task Microsoft.Tri.Infrastructure.Service.OnStartAsync()
at void Microsoft.Tri.Infrastructure.TaskExtension.Await(Task task)
at void Microsoft.Tri.Infrastructure.Service.OnStart(string[] args)