Forum Discussion
ATP sensor install fails 0x80070643
I am trying to install ATP sensor to all DCS, Federations, CS, and EntraSync servers. All is well on about 70% of them. However I get this failure on many: During installation, I can see bot...
EliOfek
Microsoft
MicrosoftIndeed a bit tricky.
Microsoft.Tri.Sensor.Updater-Errors.log -> we need this one for sure.
Also, if you find:
Microsoft.Tri.Sensor-Errors.log or Microsoft.Tri.Sensor.log then get them as well.
Hi, about the Microsoft.Tri.Sensor.Updater-Errors.log. This site wont let me post it:
Not sure why. There is nothing about "data" or "test-id" or "h1" in the logs .....
Can I pm it to you?
About the other logs, I dont see anything under C:\Users\<username>\AppData\Local\Temp. And no install folder because installation fails. Might there be another location?
- EliOfek
Sorry about that, this platform was recently updated, I guess there are a few glitches.
You can PM me in the platform sure.
Also, you can try to locate just the last errors in the log instead of the entire file.Its always the same error.
"Error PerformanceCounterLib System.InvalidOperationException: Category does not exist.
at CategorySample"From "Microsoft.Tri.Sensor.Updater-Errors.log"
2024-11-06 12:44:54.0481 Error PerformanceCounterLib System.InvalidOperationException: Category does not exist.
at CategorySample System.Diagnostics.PerformanceCounterLib.GetCategorySample(string machine, string category)
at string[] System.Diagnostics.PerformanceCounterCategory.GetCounterInstances(string categoryName, string machineName)
at new Microsoft.Tri.Infrastructure.MetricManager(IConfigurationManager configurationManager)
at object lambda_method(Closure, object[])
at object Autofac.Core.Activators.Reflection.ConstructorParameterBinding.Instantiate()
at void Microsoft.Tri.Infrastructure.ModuleManager.AddModules(Type[] moduleTypes)
at ModuleManager Microsoft.Tri.Sensor.Updater.SensorUpdaterService.CreateModuleManager()
at async Task Microsoft.Tri.Infrastructure.Service.OnStartAsync()
at void Microsoft.Tri.Infrastructure.TaskExtension.Await(Task task)
at void Microsoft.Tri.Infrastructure.Service.OnStart(string[] args)- EliOfek
open perfmon.exe on the machine and confirm that you are missing the "Network Interface" category from the counters. The sensor needs it to operate.
If it's missing, need to find out why, if it was disabled in the registry or maybe the counters needs to be rebuilt.
once you can find this category in perfmon.exe it's time to retry the deployment of the sensor.
