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JoshB531's avatar
JoshB531
Brass Contributor
Mar 28, 2024

Azure update Manager - Schedule problem

Hi All 

 

I have two Maintenance schedules setup in Azure update manager for patching servers, one runs on the 4th Tuesday of the month and the 2nd runs 4th Thursday of the month. Both contain different servers. 


The problem I have, the Thursday schedule didn't run last night and I cant work out why. My Tuesday schedule ran fine. 

Here is my schedule maintenance window settings

 

I have the following updates included. 

 

Can anyone help, I just can't work out why its didn't run last night. 

 

 

  • Kidd_Ip's avatar
    Kidd_Ip
    MVP
    Feb 20, 2025

    Would suggest to check this before contacting Microsoft support:

     

    1. Verify Schedule Settings
      Ensure that the schedule settings for the Thursday maintenance window are correctly configured. Double-check the time zone, start time, and recurrence pattern.
    2. Check for Conflicts
      Make sure there are no conflicts with other schedules or maintenance windows that might have prevented the Thursday schedule from running. Conflicts can occur if multiple schedules overlap or if there are resource constraints.
    3. Review Logs
      Check the logs for any errors or warnings related to the Thursday schedule. Logs can provide valuable insights into what might have gone wrong. You can find logs in the Azure portal under the Update Manager section.
    4. Verify VM Agent Status
      Ensure that the VM agent on the servers is running and has the necessary permissions to execute the scheduled updates. The VM agent is responsible for communicating with Azure Update Manager and applying updates.
    5. Check Update Manager Configuration
      Ensure that the Update Manager configuration is set to "Customer Managed Schedules" and not "AutomaticByPlatform." This setting ensures that the updates are managed according to your specified schedules.

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