Forum Discussion
Gurdev Singh
Sep 06, 2022Iron Contributor
Camera does not work on Teams with media optimizations installed
Camera does not work in Teams running on Windows 10 AVD with media optimisations installed. I can see the camera feed with the Windows Camera app. However, in Teams client, it just shows a white scre...
- Sep 06, 2022Appears fixed now 7/9 - just had to close and reopen Teams in AVD.
saw the advisory and resolution in azure. however it shows it was raised in there 24 hours ago, however it did not show for me when I last checked 12 hours ago. suddenly it shows a full history. Quite annoying although it was a known issue it did not show it until it was resolved.
Once again as we intend to use this feature exclusively for all our staff it is concerning the lack of communication.
Karl27
Sep 06, 2022Copper Contributor
Gurdev Singh We have the same issues and just did an image update at the weekend so thought it might have been related to that so wastes yesterday trying to fix this until finally coming across this post today.
As there have been multiple reports of this it would have been good if Microsoft would have informed us that this was a know issue considering we logged a perm ticket with them for support.
- KevHalSep 06, 2022Iron Contributor
Hi
Starting today, Teams Camera redirection has broken for us as well at a site. Anybody know what's happening?
- planetwilsonSep 06, 2022Brass Contributor
I suggest that anyone experiencing this raises a ticket with Microsoft, that way it will start to get visibility internally. I have pointed the support person handling my ticket to this thread but the more tickets raised the better.
I raised the issue via the Office 365 portal which means it might end up with a Teams team, might be worth doing via Azure to get the AVD folks involved. I am not sure where the issue lies.