Forum Discussion
Gurdev Singh
Sep 06, 2022Iron Contributor
Camera does not work on Teams with media optimizations installed
Camera does not work in Teams running on Windows 10 AVD with media optimisations installed. I can see the camera feed with the Windows Camera app. However, in Teams client, it just shows a white scre...
- Sep 06, 2022Appears fixed now 7/9 - just had to close and reopen Teams in AVD.
saw the advisory and resolution in azure. however it shows it was raised in there 24 hours ago, however it did not show for me when I last checked 12 hours ago. suddenly it shows a full history. Quite annoying although it was a known issue it did not show it until it was resolved.
Once again as we intend to use this feature exclusively for all our staff it is concerning the lack of communication.
PaulStirling
Sep 06, 2022Iron Contributor
Appears fixed now 7/9 - just had to close and reopen Teams in AVD.
saw the advisory and resolution in azure. however it shows it was raised in there 24 hours ago, however it did not show for me when I last checked 12 hours ago. suddenly it shows a full history. Quite annoying although it was a known issue it did not show it until it was resolved.
Once again as we intend to use this feature exclusively for all our staff it is concerning the lack of communication.
saw the advisory and resolution in azure. however it shows it was raised in there 24 hours ago, however it did not show for me when I last checked 12 hours ago. suddenly it shows a full history. Quite annoying although it was a known issue it did not show it until it was resolved.
Once again as we intend to use this feature exclusively for all our staff it is concerning the lack of communication.
planetwilson
Sep 07, 2022Brass Contributor
PaulStirling Working for me now too but I can't see any advisory in Azure.
- PaulStirlingSep 07, 2022Iron Contributorsorry is under Microsoft 365 https://portal.office.com/adminportal/home?#/servicehealth/history see ID TM426271
September 7, 2022 10:26 AM
Title: Users can't start a Microsoft Teams video call when utilizing the Azure Virtual Desktop or Windows 365
User impact: Users couldn't start a Microsoft Teams video call when utilizing the Azure Virtual Desktop or Windows 365.
More info: As a workaround, affected users could've successfully utilized teams.microsoft.com in lieu of Azure Virtual Desktop or Windows 365.
Current status: We've identified that a configuration change intended to archive past overlapping changes resulted in a feature flag being disabled, resulting in impact. We've applied a fix to re-enable the feature flag and we've verified via monitoring and with affected users that this action successfully resolved the problem.
Scope of impact: Your organization was affected by this event, and any user of Azure Virtual Desktop and Windows 365 starting Microsoft Teams video calls was impacted.
Start time: Friday, September 2, 2022, 9:35 PM (9:35 AM UTC)
End time: Wednesday, September 7, 2022, 9:10 AM (9/6/2022, 9:10 PM UTC)
Root cause: A configuration change intended to archive past overlapping changes resulted in a feature flag being disabled, resulting in impact.- KevHalSep 07, 2022Iron ContributorSorted, MS change control and testing at its usual best I see. 😉
- Karl27Sep 07, 2022Copper ContributorI would forgive them for the lack of change if they would have at least logged a Problem for it 🙂
- planetwilsonSep 07, 2022Brass Contributor
PaulStirling Aah Office 365 admin you mean - yes I saw that but it didn't entirely describe our issue. I was looking inside the actual Azure portal advisories. Anyway fixed at least now.