Forum Discussion
sandrocpereira
Microsoft
MicrosoftFile Explorer is slow when traversing files synced with OneDrive
Hello team,
I have this customer who have this AVD deployment in production, they are managing with Nerdio and they recently move their storages to Azure NetApp. Event with this very optimized...
sandrocpereira did any of the solutions juhua offered help you to solve that problem, which is clearly visible in the video you posted above.
matmat86 This is the client. No, nothing has worked for us yet. After exhausting our options with Azure support channels, we opened a second paid ticket with the Windows team. The first paid ticket was closed without resolution.
We have ruled out FSLogix as an issue. We set up a demo with Windows 11 multisession vanilla from the gallery and no FSLogix profiles. Two users logged into the same oversized host using normal local profiles. The slowness in File Explorer was present.
Slowness is present whether OneDrive sync is running or not, or whether the files are available offline (cached) or in the cloud only. Slowness happens when you right-click a file, too.
Slowness is not present in PowerShell, the File -> Open dialog box, or third-party file managers. Slowness does not appear if you use the File Explorer navigation tree--until you click a file in the main File Explorer window.
- We have clients reporting the exact same behaviour. It has something to do with Windows must likely. Also seen cursors almost disappear in Office 365 applications. I dont think there is no solution yet other than Windows 10 multi-session and thats a no go.
