Forum Discussion
sandrocpereira
Microsoft
MicrosoftFile Explorer is slow when traversing files synced with OneDrive
Hello team,
I have this customer who have this AVD deployment in production, they are managing with Nerdio and they recently move their storages to Azure NetApp. Event with this very optimized...
sandrocpereira any luck on this? I have been looking into it myself and have the exact same issues as in your video. I have tried everything every forum has suggested so just wondering if youve found anything recently?
We are also getting reports of the same issue from multiple users over the past couple weeks.
- Ok so update, MS are absolutely no help and tried to make me reinstall again...
The behaviour I found was if I recreated the FSLogix profile for my test user, the initial logon had OneDrive fast, but log off and on again once and its slow for all subsequent logons.
I looked in the registry for before and after and theres nothing in there that relates to anything worthwhile so I really don't know.JoshReaver whats your support request number so I can have them reference it when we open a case. Did you try raising the case to a SEV A and tell them its production impaction so they will work on it?
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- Hey, so it's TrackingID#2406270050000876
I had a call with them yesterday and they said to log a new ticket with the Windows team... Why oh why does Microsoft not have the ability to triage to different teams? You'd also think that the OneDrive team would be the ones looking into it...
Let me know if you make any progress.
- Sad that Microsoft is not able to fix this yet 😞 we had to go for normal file share for a customer because of this. The performance was way to slow to have all the files in SharePoint synced down.
- I have a call with the escalations team at MS in 30mins so if they finally try something other than uninstalling and rebooting the machine I'll update the post. This happens on a brand new install of Windows as well as existing machines so its 100% a bug they need to fix.
