Forum Discussion
sandrocpereira
Microsoft
MicrosoftFile Explorer is slow when traversing files synced with OneDrive
Hello team,
I have this customer who have this AVD deployment in production, they are managing with Nerdio and they recently move their storages to Azure NetApp. Event with this very optimized...
Has anyone else noticed that it gets worse the longer the VM has been accessed by multiple users over a period of time? Not resource related, almost like something is being cached. We can't repro in UAT or prod pilot which has been accessed by limited number of users compared to prod. New prod VMs seem fine when they're first spun up, but I doubt that'll last very long.
JosephM335 Did that older version help at all?
We saw the delay even with 1 user after a reboot using the newest version.
If you have any additional data or can replicate it let me know and I will add the info to the support ticket and ICM.
- Same behavior with .156 version, unfortunately.
Thanks. I let Microsoft know the issue still is not resolved.
JosephM335 That worked, until I rebooted. After a reboot, I can't re-apply your fix.
What ended up working for me is the fix posted below, that is deleting child keys under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SyncRootManagerMake sure users logged off and reboot after.
- We'll soon be deploying this to 1 prod box to gauge performance. Bit painful since we can't replicate in lower environments. Will keep you posted. Appreciate all the assistance here!
