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sandrocpereira's avatar
sandrocpereira
Icon for Microsoft rankMicrosoft
Jan 08, 2024

File Explorer is slow when traversing files synced with OneDrive

Hello team,    I have this customer who have this AVD deployment in production, they are managing with Nerdio and they recently move their storages to Azure NetApp. Event with this very optimized...
Wise_1's avatar
Wise_1
Copper Contributor
Sep 27, 2024

JosephM335 Did that older version help at all?

We saw the delay even with 1 user after a reboot using the newest version.

If you have any additional data or can replicate it let me know and I will add the info to the support ticket and ICM.

JosephM335's avatar
JosephM335
Copper Contributor
Oct 09, 2024
Same behavior with .156 version, unfortunately.
  • Wise_1's avatar
    Wise_1
    Copper Contributor
    Jan 13, 2025

    Thanks. I let Microsoft know the issue still is not resolved.

  • JMCCRACKEN112's avatar
    JMCCRACKEN112
    Copper Contributor
    Oct 27, 2024

    JosephM335 That worked, until I rebooted. After a reboot, I can't re-apply your fix.

    What ended up working for me is the fix posted below, that is deleting child keys under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SyncRootManager

     

    Make sure users logged off and reboot after.

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