Forum Discussion
sandrocpereira
Microsoft
Jan 08, 2024File Explorer is slow when traversing files synced with OneDrive
Hello team,
I have this customer who have this AVD deployment in production, they are managing with Nerdio and they recently move their storages to Azure NetApp. Event with this very optimized...
DJanmaat
Oct 25, 2024Copper Contributor
This video describes exactly the problem : https://rivier.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=203b5b74-07d9-4ec1-8da0-b02a015a0e18
Additional information; delay opening folders and files directly from the desktop (MS OneDrive redirected).
AVD-environment with FS Logix profiles. I did a thorough research.
Solution per AVD-server :
- Put the AVD-server in drain mode.
- Log off all users.
- Log on with an Administrator account.
- Remove MS OneDrive.
- Remove the following registry keys :
HKEY_CLASSES_ROOT\PackagedCom\Package > Remove all keys that begins with 'Microsoft.OneDriveSync_'
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PackagedCom\Package > Remove all keys that begins with 'Microsoft.OneDriveSync_'
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OneDrive
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\OneDrive
- Download newest MS OneDrive cliënt :
https://support.microsoft.com/en-us/office/onedrive-release-notes-845dcf18-f921-435e-bf28-4e24b95e5fc0
- Install MS OneDrive : .\OneDriveSetup.exe /allusers
- Log on with an user-account.
No need to reboot the server.
Anamolies :
- Different versions after installing MS OneDrive :
Sometimes version '22.012.0117.000' is installed, and after couple of seconds the version changes to version '24.192.923.6.0'. Other times version '24.186.0915.0004' is installed. I decided to keep the newest version '24.192.923.6.0' installed, that is mostly the version after the first reinstall.
- After reinstallation problem isn't resolved :
The permissions are exactly the same as on other AVD-servers that has the problem resolved. Strange enough when I change the permission for existing entry 'All Application Packaged' to Full Control the problem is resolved. Even when I undo the change... I think when the problem still persists you have to remove MS OneDrive once again, remove all earlier named registry entries, and install MS OneDrive again. I don't have an explanation for this.