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sandrocpereira's avatar
sandrocpereira
Icon for Microsoft rankMicrosoft
Jan 08, 2024

File Explorer is slow when traversing files synced with OneDrive

Hello team,    I have this customer who have this AVD deployment in production, they are managing with Nerdio and they recently move their storages to Azure NetApp. Event with this very optimized...
DJanmaat's avatar
DJanmaat
Copper Contributor
Nov 28, 2024

Did you test this solution?

I test this solution and it breaks a lot of things...

gertjanvandekolk's avatar
gertjanvandekolk
Copper Contributor
Nov 28, 2024

Hello,


We did test this yet and are now implementing this for the end-user. I cannot imagine problems in removing the subkeys because we often apply a new AVD image to the environment and then this key is also empty. But what do you see for problems?

 

 

 

 

  • DJanmaat's avatar
    DJanmaat
    Copper Contributor
    Nov 28, 2024

    Environment of 4 AVD-servers with FSLogix profiles. FSLogix is on the latest version. All Windows Updates are installed. Operating System is Windows 11 23H2.

    After I made a backup of the regkey I removed the subkeys. No users were logged in.

    After logging in with an useraccount the sync of multiple applications didn't work anymore. Even after a reboot of the server. I restored the regkey and it starts working again.

    The only workaround that I found working is to temporary change the permission of the regkey HKEY_CLASSES_ROOT\PackagedCom\Package\Microsoft.OneDriveSync... and reverse this change. Doesn't matter which one.

    After OneDrive immediatelly works like a charm. But after every new OneDriveSync version the problem reoccurs. OneDriveSync updates are installed very often and not on a specific day or time. I think of making a script to change the permission of this regkey; but is has to be scheduled to do a check and remediate every minute or so.

     

    Can you give me more information about the environment you manage, is it the same?

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