Forum Discussion
Adam Weldon-Ming
Jan 04, 2022Brass Contributor
Session host not taking on any users, other session hosts are fine
Hi All, We have a fair few AVD's and in general all is working OK. However today we noticed one of the session hosts is just not getting any users. We are using breadth load balancing ...
- Jan 04, 2022You can always try to remove it from the hostpool and register it again and see if it will allow connections again. If not check the event log like Luke mentioned.
lukemurraynz
Jan 04, 2022Learn Expert
Have a look at the Event Logs on that session host and compare it to the others, you may see some discrepancies.
https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-agent
You could try to migrate that particular VM (or a copy of that VM via Backup) to another host pool and log in manually, do some testing, if that fails.
https://www.anoopcnair.com/avd-add-new-session-hosts-to-host-pool-wvd-v2/
https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-agent
You could try to migrate that particular VM (or a copy of that VM via Backup) to another host pool and log in manually, do some testing, if that fails.
https://www.anoopcnair.com/avd-add-new-session-hosts-to-host-pool-wvd-v2/