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AB21805's avatar
AB21805
Bronze Contributor
Feb 08, 2022

Member in class notebook is unable to see sections/pages that have been distributed to them

Hi all, we have this one student within a team on class notebook that doesn’t seem to see any of the pages distributed to him. We have tried to use the browser and the teams app but no luck. Even tried removing and re-adding the student but still nothing. Any ideas on what to try next? Only seems to be this one team for this one particular student.

He could see them before but over the last week it disappeared
  • AbelToHelp's avatar
    AbelToHelp
    Copper Contributor
    Two possibilities: The student may have somehow deleted them. Especially after synching the notebooks, if they are not showing up on their and your end then they may have been deleted.

    The other possibility is that there is something "wonky" going on with the student's access. Try sharing a link with them to the entire notebook with "Existing Users can..." and "make edits." They should still only see their pages/sections along with the distributed pages/sections from before.

    I wish you luck!

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