Forum Discussion
AndyF
Jan 18, 2024Copper Contributor
Activate Copilot for Microsoft 365 Business Standard (Mac)
I purchased "Microsoft Copilot for Microsoft 365" license. However, I am unable to activate it on Outlook and OneNote. Word - Available on both Desktop & Website Excel - Available on both Des...
D_Willemse
Oct 20, 2024Copper Contributor
I had the same thing. I'm on a Macbook!
First, be sure to log in to the apps with the right account.
Copilot did appear in Word, Excel and Presentation immidiately.
Copilot in Outlook appeared AFTER I changed the DNS-servers in the backend of my provider to make it able to mail out of SharePoint and changed the mail account settings in the app.
After I changes the DNS-servers I also had to change the mail account settings, since the Imap settings did not work anymore.
Maybe you have seen that in the online outlook the copilot icon will be available.
In the app not, because the settings are wrong.
Go to your settings and put:
Incoming mail server: Outlook.office365.com
SMTP/outgoing mail: SMTP.office365.com
I hope this will work for you.