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Jeffg635's avatar
Jeffg635
Copper Contributor
Jan 17, 2024

Clarification Needed: Features of 'M365 Chat' vs 'Copilot (new)'

Please help me understand the  following features in Teams for desktop:

  1. M365 Chat - What are its main functions and use cases?
  2. Copilot (new) - How does it differ from 'M365 Chat' in terms of features and applications?

I have recently subscribed to the $30 monthly plan and wish to fully understand the value of each service. Screenshot attached from the New Teams version 23320.3027.2591.1505.

 

 

 

  • GSG's avatar
    GSG
    Copper Contributor

    I have attended three (3) different presentations with MSFT employees presenting Copilot to different legal groups - lawfirms, in-house and a mixture of the two. We all got different explanations of the security and privacy settings offered by Copilot. 

     

    It is IMPERATIVE that Microsoft clarify the PRODUCT and the SECURITY and PRIVACY settings offered to customers ASAP. 

  • giovanisp's avatar
    giovanisp
    Copper Contributor
    There is so much dissatisfaction around the $30/month Copilot for Microsoft 365. As stated in many comments I also find it to be confusing with other copilot versions, it struggles to get data out of Outlook, works just "OK" in Word, has poor image skills in PowerPoint and is completely useless in Excel. Also, it cannot generate landscape images from the chat. Microsoft please find a quick way to compensate your customers (license needs to be paid annualy upfront)...
  • Konbarlas's avatar
    Konbarlas
    Brass Contributor
    We had the same query as well. To my understanding, the best answer I can give so far is that both M365 Chat and Copilot are AI-powered features within Teams, but they serve different purposes:

    M365 Chat: Acts as an AI assistant specifically focused on search and information retrieval within Microsoft 365 applications. It helps users find relevant information across their emails, calendars, documents, and notes.
    Copilot: Offers a broader range of AI functionalities beyond just search. It can summarize documents, generate creative text formats, answer questions based on your work data, and even automate tasks within various Microsoft 365 applications.
    While Copilot might share some similarities with M365 Chat due to their use of AI, they are distinct features with different functionalities within Teams.
  • The M365 Chat app is being sun setted. We are asking customers to remove it when they receive the latest Copilot app. All new capabilities will be in the Copilot App and added automatically above chat and included newer features like the integration of the prompt library and Copilot chat history.
    • ThomasTrebing's avatar
      ThomasTrebing
      Copper Contributor

      michellegilbert 
      Could you please provide some clarity on how to keep track of the different tools and their names? The licensed tool, Copilot, has been renamed to M365 Copilot for use within a company environment. The free service, BingChat, has also been renamed to Copilot, with a peculiar statement indicating that the prompt is not used for training but is promoted on the internet. Additionally, within MS Teams, M365 Chat has been renamed to Copilot. However, using Copilot with the Edge browser is not the same as using Copilot with the Teams app. Will the M365 Chat in Edge also be renamed to Copilot? It seems very hard for the user to identify which service is in use and which data they are allowed to enter.

      • Konbarlas's avatar
        Konbarlas
        Brass Contributor
        You forgot the Windows Copilot (ex Cortana). It's a mess!
  • AdamK_DC's avatar
    AdamK_DC
    Brass Contributor
    I am wondering if it's the difference between a pinned chat button and an app button. Otherwise, they both seem exactly the same.
      • SharmaNeeraj's avatar
        SharmaNeeraj
        Steel Contributor
        M365 Copilot priced at 30 USD can access MS Teams where as Copilot Pro priced at 20 USD cannot access.

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