Forum Discussion
DiniFarb
May 02, 2023Copper Contributor
endpoints.office.com => 503 Service Unavailable
Hello all
Is there something wrong since yesterday morning with the Office 365 IP Address and URL web service ?
We are facing many HTTP Error 503. The service is unavailable.
Here a log from a test script which sends every 10s a GET request to the base URL https://endpoints.office.com:
(It resolves to: waws-prod-blu-265-e873.eastus.cloudapp.azure.com [20.49.104.42])
2023-05-02 10:18:16 | Starting to poll...
2023-05-02 10:18:16 | 200
2023-05-02 10:18:27 | 200
2023-05-02 10:20:43 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:20:53 | 200
2023-05-02 10:23:08 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:23:19 | 200
2023-05-02 10:25:33 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:25:44 | 200
2023-05-02 10:27:58 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:28:09 | 200
2023-05-02 10:28:19 | 200
2023-05-02 10:30:34 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:32:49 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:32:59 | 200
2023-05-02 10:35:14 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:37:29 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:37:40 | 200
2023-05-02 10:37:50 | 200
2023-05-02 10:38:01 | 200
2023-05-02 10:38:12 | 200
2023-05-02 10:38:22 | 200
2023-05-02 10:38:33 | 200
2023-05-02 10:40:49 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:43:04 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:43:15 | 200
2023-05-02 10:45:29 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:45:40 | 200
2023-05-02 10:47:54 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:50:09 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:52:24 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:52:35 | 200
2023-05-02 10:52:45 | 200
2023-05-02 10:52:56 | 200
2023-05-02 10:53:06 | 200
2023-05-02 10:55:25 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:55:36 | 200
2023-05-02 10:55:46 | 200
2023-05-02 10:58:05 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:00:20 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:02:36 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:02:46 | 200
2023-05-02 11:02:56 | 200
2023-05-02 11:03:07 | 200
2023-05-02 11:03:17 | 200
2023-05-02 11:05:36 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:05:46 | 200
2023-05-02 11:05:56 | 200
2023-05-02 11:08:16 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:10:36 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:12:56 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:15:11 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:15:22 | 200
2023-05-02 11:15:32 | 200
2023-05-02 11:17:46 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:20:02 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:22:17 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:22:27 | 200
2023-05-02 11:22:38 | 200
2023-05-02 11:22:48 | 200
2023-05-02 11:25:02 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:27:17 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:27:27 | 200
2023-05-02 11:29:42 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:31:57 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:32:08 | 200
2023-05-02 11:34:22 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:34:33 | 200
2023-05-02 11:36:47 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:39:03 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:39:13 | 200
2023-05-02 11:41:28 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:41:38 | 200
2023-05-02 11:43:53 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:44:03 | 200
2023-05-02 11:44:14 | 200
2023-05-02 11:44:24 | 200
2023-05-02 11:44:35 | 200
2023-05-02 11:44:45 | 200
2023-05-02 11:46:58 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:47:08 | 200
2023-05-02 11:47:19 | 200
2023-05-02 11:49:33 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:49:44 | 200
2023-05-02 11:51:58 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:54:13 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:54:25 | 200
2023-05-02 11:54:35 | 200
2023-05-02 11:54:45 | 200
2023-05-02 11:56:59 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:57:09 | 200
2023-05-02 11:59:24 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:01:39 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:01:49 | 200
2023-05-02 12:02:00 | 200
2023-05-02 12:04:14 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:06:29 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:08:44 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:08:55 | 200
2023-05-02 12:09:06 | 200
2023-05-02 12:11:24 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:11:35 | 200
2023-05-02 12:11:45 | 200
2023-05-02 12:11:56 | 200
2023-05-02 12:12:06 | 200
2023-05-02 12:12:17 | 200
2023-05-02 12:14:35 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:16:50 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:17:00 | 200
2023-05-02 12:19:15 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:19:25 | 200
2023-05-02 12:21:40 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:21:51 | 200
2023-05-02 12:24:05 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:26:20 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:28:35 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:28:46 | 200
2023-05-02 12:28:56 | 200
2023-05-02 12:29:07 | 200
2023-05-02 12:31:26 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:31:36 | 200
2023-05-02 12:33:56 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:36:16 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:36:27 | 200
2023-05-02 12:36:37 | 200
2023-05-02 12:36:48 | 200
2023-05-02 12:36:59 | 200
2023-05-02 12:37:10 | 200
2023-05-02 12:37:20 | 200
2023-05-02 12:37:31 | 200
2023-05-02 12:39:46 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:42:01 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:44:16 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:46:31 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:48:47 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:51:02 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:53:17 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:53:27 | 200
2023-05-02 12:53:38 | 200
2023-05-02 12:55:52 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:56:02 | 200
2023-05-02 12:58:17 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:00:32 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:02:47 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:05:03 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:05:13 | 200
2023-05-02 13:05:24 | 200
2023-05-02 13:05:35 | 200
2023-05-02 13:05:45 | 200
2023-05-02 13:05:56 | 200
2023-05-02 13:06:07 | 200
2023-05-02 13:08:23 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:08:33 | 200
2023-05-02 13:08:44 | 200
2023-05-02 13:08:54 | 200
2023-05-02 13:11:08 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:13:23 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:13:34 | 200
2023-05-02 13:13:44 | 200
2023-05-02 13:15:58 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:16:09 | 200
2023-05-02 13:18:23 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:18:34 | 200
2023-05-02 13:18:44 | 200
2023-05-02 13:20:59 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:21:09 | 200
2023-05-02 13:23:24 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:25:39 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:27:54 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:28:05 | 200
2023-05-02 13:28:15 | 200
2023-05-02 13:28:26 | 200
2023-05-02 13:28:36 | 200
2023-05-02 13:28:46 | 200
2023-05-02 10:18:16 | 200
2023-05-02 10:18:27 | 200
2023-05-02 10:20:43 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:20:53 | 200
2023-05-02 10:23:08 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:23:19 | 200
2023-05-02 10:25:33 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:25:44 | 200
2023-05-02 10:27:58 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:28:09 | 200
2023-05-02 10:28:19 | 200
2023-05-02 10:30:34 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:32:49 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:32:59 | 200
2023-05-02 10:35:14 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:37:29 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:37:40 | 200
2023-05-02 10:37:50 | 200
2023-05-02 10:38:01 | 200
2023-05-02 10:38:12 | 200
2023-05-02 10:38:22 | 200
2023-05-02 10:38:33 | 200
2023-05-02 10:40:49 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:43:04 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:43:15 | 200
2023-05-02 10:45:29 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:45:40 | 200
2023-05-02 10:47:54 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:50:09 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:52:24 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:52:35 | 200
2023-05-02 10:52:45 | 200
2023-05-02 10:52:56 | 200
2023-05-02 10:53:06 | 200
2023-05-02 10:55:25 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 10:55:36 | 200
2023-05-02 10:55:46 | 200
2023-05-02 10:58:05 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:00:20 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:02:36 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:02:46 | 200
2023-05-02 11:02:56 | 200
2023-05-02 11:03:07 | 200
2023-05-02 11:03:17 | 200
2023-05-02 11:05:36 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:05:46 | 200
2023-05-02 11:05:56 | 200
2023-05-02 11:08:16 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:10:36 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:12:56 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:15:11 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:15:22 | 200
2023-05-02 11:15:32 | 200
2023-05-02 11:17:46 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:20:02 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:22:17 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:22:27 | 200
2023-05-02 11:22:38 | 200
2023-05-02 11:22:48 | 200
2023-05-02 11:25:02 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:27:17 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:27:27 | 200
2023-05-02 11:29:42 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:31:57 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:32:08 | 200
2023-05-02 11:34:22 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:34:33 | 200
2023-05-02 11:36:47 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:39:03 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:39:13 | 200
2023-05-02 11:41:28 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:41:38 | 200
2023-05-02 11:43:53 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:44:03 | 200
2023-05-02 11:44:14 | 200
2023-05-02 11:44:24 | 200
2023-05-02 11:44:35 | 200
2023-05-02 11:44:45 | 200
2023-05-02 11:46:58 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:47:08 | 200
2023-05-02 11:47:19 | 200
2023-05-02 11:49:33 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:49:44 | 200
2023-05-02 11:51:58 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:54:13 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:54:25 | 200
2023-05-02 11:54:35 | 200
2023-05-02 11:54:45 | 200
2023-05-02 11:56:59 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 11:57:09 | 200
2023-05-02 11:59:24 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:01:39 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:01:49 | 200
2023-05-02 12:02:00 | 200
2023-05-02 12:04:14 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:06:29 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:08:44 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:08:55 | 200
2023-05-02 12:09:06 | 200
2023-05-02 12:11:24 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:11:35 | 200
2023-05-02 12:11:45 | 200
2023-05-02 12:11:56 | 200
2023-05-02 12:12:06 | 200
2023-05-02 12:12:17 | 200
2023-05-02 12:14:35 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:16:50 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:17:00 | 200
2023-05-02 12:19:15 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:19:25 | 200
2023-05-02 12:21:40 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:21:51 | 200
2023-05-02 12:24:05 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:26:20 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:28:35 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:28:46 | 200
2023-05-02 12:28:56 | 200
2023-05-02 12:29:07 | 200
2023-05-02 12:31:26 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:31:36 | 200
2023-05-02 12:33:56 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:36:16 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:36:27 | 200
2023-05-02 12:36:37 | 200
2023-05-02 12:36:48 | 200
2023-05-02 12:36:59 | 200
2023-05-02 12:37:10 | 200
2023-05-02 12:37:20 | 200
2023-05-02 12:37:31 | 200
2023-05-02 12:39:46 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:42:01 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:44:16 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:46:31 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:48:47 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:51:02 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:53:17 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:53:27 | 200
2023-05-02 12:53:38 | 200
2023-05-02 12:55:52 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 12:56:02 | 200
2023-05-02 12:58:17 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:00:32 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:02:47 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:05:03 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:05:13 | 200
2023-05-02 13:05:24 | 200
2023-05-02 13:05:35 | 200
2023-05-02 13:05:45 | 200
2023-05-02 13:05:56 | 200
2023-05-02 13:06:07 | 200
2023-05-02 13:08:23 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:08:33 | 200
2023-05-02 13:08:44 | 200
2023-05-02 13:08:54 | 200
2023-05-02 13:11:08 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:13:23 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:13:34 | 200
2023-05-02 13:13:44 | 200
2023-05-02 13:15:58 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:16:09 | 200
2023-05-02 13:18:23 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:18:34 | 200
2023-05-02 13:18:44 | 200
2023-05-02 13:20:59 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:21:09 | 200
2023-05-02 13:23:24 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:25:39 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:27:54 | Response status code does not indicate success: 503 (Service Unavailable).
2023-05-02 13:28:05 | 200
2023-05-02 13:28:15 | 200
2023-05-02 13:28:26 | 200
2023-05-02 13:28:36 | 200
2023-05-02 13:28:46 | 200
Not sure if this is related to the Microsoft East Asia side issue this week, quite a lot of services affected such as AD admin portal, power app, automate even login.microsoftonline.com, Microsoft claimed it was related to their CDN service and now auto-recovered
- PaulAndrew
Microsoft
DiniFarb We have researched this issue and it should be resolved for you now. Please follow up if you continue to see this or similar issues with the web service.
Regards,
Paul
- okanaikinCopper ContributorResolved. Thanks!
- cjw11Copper ContributorWe had this too for most of the month. One in every three requests seemed to be successful, suggesting maybe one part of the backend bad in a loadbalanced setup. As of this morning we seem to get some 500 codes instead of the normal 503s in the failure case, and in general things are slightly better (more 200s overall) - so hopefully they are working on it.
- okanaikinCopper Contributor
Hi all
The problem is still ongoing and reproduceable from most Europe locations.
➜ ~ curl https://endpoints.office.com
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN""http://www.w3.org/TR/html4/strict.dtd">
<HTML><HEAD><TITLE>Service Unavailable</TITLE>
<META HTTP-EQUIV="Content-Type" Content="text/html; charset=us-ascii"></HEAD>
<BODY><h2>Service Unavailable</h2>
<hr><p>HTTP Error 503. The service is unavailable.</p>
</BODY></HTML>
➜ ~ host endpoints.office.com.
endpoints.office.com is an alias for endpoints.trafficmanager.net.
endpoints.trafficmanager.net is an alias for ipurlv2-prod-eus.azurewebsites.net.
ipurlv2-prod-eus.azurewebsites.net is an alias for waws-prod-blu-265.sip.azurewebsites.windows.net.
waws-prod-blu-265.sip.azurewebsites.windows.net is an alias for waws-prod-blu-265-e873.eastus.cloudapp.azure.com.
waws-prod-blu-265-e873.eastus.cloudapp.azure.com has address 20.49.104.42- DiniFarbCopper ContributorYes, in the past days I have also noticed some 503's. Hopefully It is soon back to normal operation.
Not sure if this is related to the Microsoft East Asia side issue this week, quite a lot of services affected such as AD admin portal, power app, automate even login.microsoftonline.com, Microsoft claimed it was related to their CDN service and now auto-recovered