Forum Discussion
Karuana_Gatimu_MSFT
Community Manager
Oct 09, 2020Adoption Specialist Course Registration Issue
Hello All - This community identified a bug with the registration system for the Adoption Specialist course. This course on EdX will be available until December 30, 2020 and it will then transition to Microsoft Learn. Currently, no one can complete the EdX course registration. This is a bug that we are working to resolve. Thank you for your patience and your continued interest in the course. My team and I will keep you all updated here as soon as we resolve the problem!
Karuana
cc: JessieHwang
RESOLVED!
Hello to everyone - The registration issue with this course has been fixed and it's open for enrollment again! Here's the quick link to the course directly: https://aka.ms/AdoptionCert. Thank you all for your incredible patience as we worked through the bugs, and for your continued interest!
Jessie
- Jenna_FullerCopper ContributorHi is this certification available yet? thanks
- JessieHwang
Microsoft
RESOLVED!
Hello to everyone - The registration issue with this course has been fixed and it's open for enrollment again! Here's the quick link to the course directly: https://aka.ms/AdoptionCert. Thank you all for your incredible patience as we worked through the bugs, and for your continued interest!
Jessie
- sa2my96Brass Contributor
Hi JessieHwang there will be also the possibility to do the certification exam directly on microsoft learn? I've followed all the course https://docs.microsoft.com/en-us/learn/paths/m365-service-adoption/ but I cant find a link/page to the exam certification. Thanks
- JessieHwang
Microsoft
Hi sa2my96 - currently you will receive a trophy and badges when you complete the course on Microsoft Learn. We are working on turning this into a certificate course, but that likely may not happen this calendar year.
- jimr381Brass Contributor
I just tried to register for the course on EDx and it said that it is closed as of 9/30/20. Should we wait until it moves to Microsoft Learn or are you reopening the course?
Thanks in advance for your response,
Jim
- JessieHwang
Microsoft
Hi jimr381 - I am working directly with edX and our Microsoft Learn team to get the course reopened on edX through December 31, 2020, as well as migrate it to Microsoft Learn. What we originally thought was a simple registration bug is turning out to be a much bigger issue on the back-end, so it is taking us longer than anticipated to resolve. We are working hard to get this fixed ASAP and we thank you for your patience and continued interest in this course!
Thanks,
Jessie
- alexiaolreisCopper Contributor
JessieHwang I am following and until now the course is closed. Did you have any prediction for his return? or any similar course or content? I look forward to it, thank you!
- Marcus320Copper Contributor
Please keep me updated as to when will the bug be resolved. I really look forward to taking the course
Thank you
Marcus Reeves
847-338-2803
- ajbatchelorCopper Contributor
Hi Karuana - is there any update on solving the registration bug for the Microsoft Service Adoption Specialist course on EdX?
I'm hoping to enroll in this course.
Thanks
- JessieHwang
Microsoft
Hi ajbatchelor - unfortunately the issue is turning out to be a bit more complex than a simple bug as we originally thought, and we are still working with the edX team on resolving it as quickly as we can. We apologize for the delay and really do appreciate everyone's patience as we try to get this back up ASAP. I will continue to keep this thread updated on any progress we've made.
Jessie
- Marcus320Copper Contributor
Hi Karuana,
I couldn't registry for the class on the edx it read this course is no longer available as of 09-30-20. Is this correct? or is this part of the bug?
- JessieHwang
Microsoft
Hi Marcus320,
As mentioned in past updates, we've run into a registration bug with this course and I'm in contact with our learn team and edX to get this fixed ASAP. However, it is turning out to be a bit more complex than a simple bug as we originally thought, and we are still working with them on resolving this issue. We apologize for the delay and really do appreciate everyone's patience as we try to get this back up ASAP. I will continue to keep this thread updated on any progress we've made.
- Marcus320Copper ContributorOk....Thanks for the update
- marcuslevitCopper Contributor
Karuana_Gatimu_MSFT Hi Karuana, has the signup issue been resolved, trying to sign up and not able?
Thanks,
Marcus
- JessieHwang
Microsoft
Hi marcuslevit - it is turning out to be a bit more complex than a simple bug as we originally thought, and we are still working with the edX team on resolving this issue. We apologize for the delay and really do appreciate everyone's patience as we try to get this back up ASAP. I will continue to keep this thread updated on any progress we've made.
Thanks,
Jessie
- Bernd KroonBrass ContributorHi Karuana,
When I started preparing my CSP I enrolled for this course in EdX. Soon thereafter I discovered all the opportunities from Microsoft Learn (and are taking courses there). My question is if microsoft can transfer the exam fee that I paid to EdX to a voucher for an exam for your course when it is available in MS Learn?- JessieHwang
Microsoft
Hi Bernd Kroon - this is something we are working with the Microsoft Learn team to ensure it can transfer over, once the course migrates to Microsoft Learn.
- Bernd KroonBrass Contributor
JessieHwang Great, appreciate your efforts & I look forward to be able to finalize the course and take the exam!
- Seddik-BCopper Contributor
@Dear Karuana Gatimu ,
Any update, please ? just to let you know that as of today (oct. 16th), the training is not available yet on EDX :
Thank you to keep up updated.
- JessieHwang
Microsoft
Hi Seddik-B,
We are aware that the registration bug is still present and the course appears closed. Per my last update, I am working directly with the edX admin team to get this issue resolved ASAP. I will keep update the community as soon as I have a resolution.
Thank you for your patience,
Jessie
- Marsha_LCopper Contributor
Karuana_Gatimu_MSFT - thanks for keeping up with the issue. I was disappointed when I went to sign up this evening and it said it closed on 09/30/20. I will definitely be checking back to find out when the issue was resolved.