Forum Discussion
Dhruv_Jain
Microsoft
MicrosoftHelp your users be successful with Microsoft 365 and Office 365 with training & tips in their inbox
As a steward for your business, you’re always looking for ways to help your users get more from the technology you provide to them. We’ve heard from admins that one way to achieve this is with pr...
I would prefer to have the option to have all training emails sent to me as an administator. Then I would have the option of forwarding to all or only employees I feel would benefit from the training.
Dhruv_Jain Hi, the whole idea is great. The only issue I see is that some users are "too busy" and they just skip emails. This is even more notorious on small organizations where there is no formal IT training, at all (4-20 ppl or something like that).
I wonder if this very same concept could be applied to this small orgs scenario, but with one and only one tip. Something that fits on a single screen. That way, I know out of experience, tend to read before clicking delete. If they see a scroll bar the chances of an unread-delete go much higher.
Something really really small and focused in one thing, honestly might be less ignored.
thx.
andres I agree Andres. You want to keep it simple for the user otherwise they will just disregard it. Simple, concise and to the point. Sometimes just 1 or a couple of tips that show up on their screen and are just enough to 'help' them instead of 'annoy' them.
Email is fine for this type of tip campaign delivery. An even better way in my experience would be to provide them a tip in-context of their environment. Something like what the image shows below.
