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HelloBenTeoh's avatar
HelloBenTeoh
Bronze Contributor
Jun 05, 2023

How do you keep people up-to-date with new features?

Is anyone feeling the pressure to keep yourself and your people informed about the latest updates that get pushed through? 


Microsoft regularly makes changes to their products and there are some pretty significant things on the horizon that could cause a bit of noise (good and bad 😅) from end-users.

 

Do you have newsletters/lunch and learns/champion networks that you can tap into?

  • jamielwatson's avatar
    jamielwatson
    Iron Contributor
    Hello! I have found a lot of success keeping up with changes using this weekly newsletter: https://o365support.com/in-the-know/ This newsletter breaks down the roadmap so well, and then we go through and determine what kind of communication we need to do for each change!
    • HelloBenTeoh's avatar
      HelloBenTeoh
      Bronze Contributor

      jamielwatson nice one! That’s a great resource. 

      Do you share it with others or do you pick out what’s important and pass it on?

      • jamielwatson's avatar
        jamielwatson
        Iron Contributor
        We just shared it with our M365 Community but usually we just pick out what we think is important. We have two built in posts we do a week "Tip Tuesday" and "What Did You Learn Friday" and we use those for small changes, then big changes we do their own communications! Like the updated channels.

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