Tool for training needs analysis

Trying to assess who needs training is a very unenviable task. That's really hard to do unless people are willing to ask for help or training. For driving adoption in my organization, Yammer has actually been fairly well received. A few times each week I drop a tip or trick in there, and I've been surprised by the reception and response. It's also spawned a couple of interesting discussions where I've had the opportunity to ferret out the fact that users need additional assistance.

That's a tall order! I'll look forward to hearing other responses.

A. Jay