Forum Discussion
Tool for training needs analysis
I'm not sure if I'm in the right place to ask this... Part of my role is to drive adoption of O365 in our customer's organisations. I'm looking for a cloud-based tool to assess who needs training...
Karuana_Gatimu_MSFT Thanks for your wisdom! I strongly believe in asking the question "what are you trying to achieve?" as a starting point for any adoption process, then working backwards to find the right tool.
One of the things I frequently come across is people knowing the basics of a tool like Word, Excel, and Outlook, but because they don't know what they don't know, they're not using the most efficient aspects of it to achieve what they want - often quite simply because they didn't know there was an easier way.
I'd like a tool that not only gave their managers or HR a heads up of what they know, but more importantly, a nod to what they could still learn to make their work-life easier. From there I think they'd be more likely to request training and could utilise a form for this as you suggest.
We've been rolling out an on demand platform with curated playlists of M365 content for our customers over the past month, so we're on task with that aspect.
As a Microsoft partner MSP, we'd love to explore how we could incorporate the M365LP to further support our customers - would you mind contacting me individually to discuss this further?
Regards, Theresa
We are implementing MSLP for a custom right now. Our persona’s, their business scenarios and MOCA use cases will be incorporated to guide employees from their goals/needs, via the product to the tools.
