Forum Discussion
Excel not working properly since updating to Windows 11
Hi, Since I have updated my PC to windows 11 Excel has not been working properly. Every 5 min the sheets seem to be unresponsive when I click on a tab or anywhere on the excel page. To make it wo...
Santero10 After being nagged by Microsoft for a couple of years and now being threatened that unless I upgrade from Windows 10 to Windows 11 soon, my computer will turn into a pumpkin (or some other dire consequence), I finally took the leap thinking that by now, maybe they've worked out the kinks. Nope.
Over the years, I've built what I think is a fairly complicated spreadsheet with a bunch of different worksheets, graphs and pivot tables. I use it every single day. After I updated to Windows 11, it started flaking out occasionally ("not responding", greyed out screen), primarily when I tried to undo something I entered. As time goes on, it's doing this more and more frequently and now it's pretty much to the point where feel like I need to save every 30 seconds lest I lose my work. Sometimes, if I wait for about 5 or 10 minutes, it comes back to life, but lately, it's not been even doing that and my only choice is to kill it from the Task Manager. When I reopen Excel, it sometimes recovers some of my lost edits, but the last few days, it's not even been doing that.
Has anyone come up with a solution for this problem? I'm so frustrated. It's almost unusable at this point (saving every 30 seconds, waiting 5 or 10+ minutes for the software to become responsive again each time this happens ... which seems more and more frequent as time passes). I'm using Office 2019. If I upgrade, will these problems go away? Will my complicated Office 2019 spreadsheet transfer seamlessly to a newer version?
I read up about rolling my system back to Windows 10, but then learned that you can't do that after 30 days (argh!!!). So apparently, I'm SOL there.
mbhofmann I started this thread shortly after I upgraded to Windows 10 and after a year of screaming and shouting and no one assisted. Microsoft did not even try to contact me. Dell ended up replacing my laptop under warranty and to this date it is still on Windows 10 without any problems.
I noticed that people upgrading from Windows 10 to 11 are experiencing problems where users that purchase their computers/laptops with Windows 11 already installed do not experience any issues.
The problem must be with the upgrade itself
Marissa_Hattingh Yeesh. One would think that Microsoft would have at least made sure that the Windows 11 update played nice with their own products! It seems to me that the problem is with how it handles memory when cutting or copying and pasting and when using the undo/redo feature. It may also have to do with all of the pivot tables I've built into this spreadsheet database I'm working with.
As it is now, I can't effectively use Excel without losing my work and aggravation. And I can't roll my operating system back to Windows 10, which was working just fine with Excel. I'm fit to be tied!
Am I correct that I can't even get support from Microsoft unless I pay for it?
mbhofmann completely agree. Microsoft was too hasty to release the Windows 11 update and now there are too man bugs.
The only to get Windows 10 back is by wiping your computer and installing it from scratch, there is no guarantee that it will work but I think it might be your best shot.
Microsoft should provide support without asking for payment in my opinion as the product giving a problem was paid in full.
