Forum Discussion
Excel will not let me click into cells or incorrect cell is selected randomly
Hi, This is an ongoing issue that I've been having for years across platforms, computers, versions of excel and workbooks. Basicially, one of two things happen: 1-I click on a cell but nothi...
Further testing this side (which Microsoft should be doing):
- When issue manifests on extended monitor, the bug remains in place if the Excel is dragged to a 2nd monitor or the laptop's own monitor.
- After dragging to the laptop's own monitor and disconnecting the USB-C dock, so no monitors are connected, the issue disappears. Issue clearly correlated with use of extended monitor(s).
This is the most ridiculous, disgraceful example of apathetic customer support I've witnessed in my 30 years of using MS products.
The issue should be fixed immediately, and I believe users have a case to take Microsoft to court to reclaim costs for lost productivity, and for the general stress caused and effect on users' personal time.
- When issue manifests on extended monitor, the bug remains in place if the Excel is dragged to a 2nd monitor or the laptop's own monitor.
- After dragging to the laptop's own monitor and disconnecting the USB-C dock, so no monitors are connected, the issue disappears. Issue clearly correlated with use of extended monitor(s).
This is the most ridiculous, disgraceful example of apathetic customer support I've witnessed in my 30 years of using MS products.
The issue should be fixed immediately, and I believe users have a case to take Microsoft to court to reclaim costs for lost productivity, and for the general stress caused and effect on users' personal time.
Hi,
we faced the same annoying issue and after doing some tests I found that the issue seems to be related to scrolling the mouse wheel.
When you scroll the file contents and click to select a specified cell, the highlighted cell is different from the edited cell. For what I observed the offset between the highlighted cell and edited cell is always +/- the value you set in the number of lines to scroll with mouse whell (Settings - Devices -> Mouse -> Choose how many lines to scroll each time).
I tried with some differente mouse but the situation don't change.
I hope this information can help you to catch the bug.
Please Microsoft fix this issue as soon as possibile beceause is very annoying. Thanks
