Forum Discussion
CPeterson710
Mar 20, 2022Copper Contributor
Excel will not let me click into cells or incorrect cell is selected randomly
Hi, This is an ongoing issue that I've been having for years across platforms, computers, versions of excel and workbooks. Basicially, one of two things happen: 1-I click on a cell but nothi...
HandFoodler
Dec 07, 2023Copper Contributor
Chiming in to report the same issue. We've checked for permissions and protection settings, of which there aren't any.
I am using a dual monitor, but I didn't come across this problem until I started working in a particular workbook, which is quite large. When I'm in my smaller workbooks, I haven't noticed it.
It does seem that it happens when I need to move a row up or down. If I'm just in there entering data, I don't think it's happened, but I haven't been logging it. I just know it happens very often when rearranging rows, which I have to do multiple times each day. 🙂 So it's been lots of fun to deal with.
Has anyone gotten an official response yet?
- VanheemsDec 08, 2023Brass Contributor
Thanks, HandFoodler.
No response from MS. They've abandoned threads like this on their own forums. I contacted them separately and they just say use the Feedback Hub, which people have already done. I've had the problem since March and have wasted massive amounts of time on it. Our I.T. guys have changed my laptop twice, tried different Windows versions and builds, but still it persists.
Microsoft's lack of response to something this serious is the most disgusting, utterly disgraceful example of customer support I've ever encountered, in all my years working in tech. The issue has literally caused me stress, anxiety and depression (something I would never usually talk about and I don't mention it here out of self-pity) due to the strain in puts on me every single day in my job.