Forum Discussion
CPeterson710
Mar 20, 2022Copper Contributor
Excel will not let me click into cells or incorrect cell is selected randomly
Hi, This is an ongoing issue that I've been having for years across platforms, computers, versions of excel and workbooks. Basicially, one of two things happen: 1-I click on a cell but nothi...
Vanheems
Apr 03, 2024Brass Contributor
HandFoodler - perhaps it's in a parallel post, but an MS Excel chap Chris Hammond has been looking into this. He asks for feedback sent from the app, not sure how the huge world of MS can pick up and divert to Chris but best to mention his name in any report.
This should be a legal case by now, would be great if a company somewhere lost money (well, we all are, by way of inefficiency) and took it to court. In all my time in I.T. this is the most disgraceful non-fix of a bug issue I've encountered. It's absolutely disgusting and has really impacted my working life.
Edit: it's in 'Selecting a cell in Excel goes to an incorrect cell':
HandFoodler
Apr 03, 2024Copper Contributor
I'm trying to follow! Are you saying an actual MS Excel employee is assigned to this issue?
So I should resubmit my issue through the actual excel app, and request to have it reviewed by him?
Edit: I should have clicked your link before asking those questions. Much thanks for the lead!
- VanheemsApr 04, 2024Brass Contributor
HandFoodler You're welcome, I hope it will help. Seems odd to me that just adding the MS person's name then means it finds its way to him (as I assume there must be thousands of feedback reports daily, globally or even regionally) but Chris has replied to me so perhaps this method is workable. Probably a good idea to keep these online posts updated too. Let's hope we get some results with this soon, it's absolutely crazy how long it's been unfixed, really appalling.
- VanheemsMay 15, 2024Brass Contributor
Issue persists.
Users should send feedback direct from the app to Chris Hammond.
The most disgraceful customer service I've ever encountered in all my years. Over a year since I've had a working version of Excel.
- VanheemsMay 15, 2024Brass ContributorIssue persists.
Users should send feedback direct from the app to Chris Hammond.
The most disgraceful customer service I've ever encountered in all my years. Over a year since I've had a working version of Excel.